All Systems Operational

Uptime over the past 90 days. View historical uptime.
Payments Operational
90 days ago
100.0 % uptime
Today
Top Ups Operational
90 days ago
100.0 % uptime
Today
Card Issuance Operational
90 days ago
100.0 % uptime
Today
Mobile Application Operational
90 days ago
100.0 % uptime
Today
Account Opening Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
99.87 % uptime
Today
Complaints, Claims, Disputes Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025
Scheduled maintenance on April 13th 2025
Completed - The scheduled maintenance has been completed.
Apr 13, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 00:00 UTC
Scheduled - On April 13th, from 00:00 - 03:00 UTC we will be performing planned maintenance on Zing systems. During this time payments being sent may be delayed. We apologize for any inconvenience. Please note all other systems will be operational during this time.
Apr 10, 07:17 UTC
Apr 12, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage
Zing is provided by MP Payments UK Limited, a company registered in England and Wales with registered company number 14263447 and its registered office at 8 Canada Square, London, E14 5HQ. MP Payments UK Limited's registered VAT number is GB365684514. MP Payments UK is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for issuing electronic money and the provision of payment services, with FCA registration number 983835. MP Payments UK Limited is part of the global HSBC Group but is not a bank. Your funds are not deposits and are not protected by the Financial Services Compensation Scheme ("FSCS"). We keep your e-money safe by safeguarding your funds in a separate bank account. MP Payments UK Limited is separate from HSBC Bank UK Plc ("HSBC UK"), and your e-money does not count towards your total FSCS protection with HSBC UK (if applicable).