All Systems Operational
Uptime over the past 90 days. View historical uptime.
Payments Operational
90 days ago
100.0 % uptime
Today
Top Ups Operational
90 days ago
100.0 % uptime
Today
Card Issuance Operational
90 days ago
100.0 % uptime
Today
Mobile Application Operational
90 days ago
100.0 % uptime
Today
Account Opening Operational
90 days ago
99.88 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Complaints, Claims, Disputes Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled maintenance on October 27th 2024 Oct 27, 2024 00:00-02:00 UTC
On October 27th from 00:00 - 02:00 UTC we will be performing planned maintenance on Zing systems that may result in issues or delays with payments, currency conversions, money transfers notifications, and balance updates. We apologise for any inconvenience and appreciate your understanding.
Posted on Oct 22, 2024 - 13:34 UTC
Past Incidents
Oct 22, 2024

No incidents reported today.

Oct 21, 2024

No incidents reported.

Oct 20, 2024
Scheduled maintenance on October 20th 2024
Completed - The scheduled maintenance has been completed.
Oct 20, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 00:00 UTC
Scheduled - On October 20th from 00:00 - 02:00 UTC we will be performing planned maintenance on Zing systems. During this time payments being sent or received may be delayed. We apologise for any inconvenience. All other systems will be operational during this time.
Oct 17, 09:50 UTC
Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024
Scheduled maintenance on October 15th
Completed - The scheduled maintenance has been completed.
Oct 15, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 00:00 UTC
Scheduled - On October 15th, from 00:00 to 05:00 UTC we will be performing planned maintenance on Zing systems. There may be some disruption to the app during this time and we apologize for any inconvenience and appreciate your understanding.
Oct 10, 05:46 UTC
Oct 14, 2024

No incidents reported.

Oct 13, 2024
Scheduled maintenance on October 13th 2024
Completed - The scheduled maintenance has been completed.
Oct 13, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 00:00 UTC
Scheduled - On October 13th from 00:00 - 02:00 UTC we will be performing planned maintenance on Zing systems that may result in issues or delays with payments, currency conversions, money transfers notifications, and balance updates. We apologise for any inconvenience and appreciate your understanding.
Oct 11, 14:13 UTC
Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage
Zing is provided by MP Payments UK Limited, a company registered in England and Wales with registered company number 14263447 and its registered office at 8 Canada Square, London, E14 5HQ. MP Payments UK Limited's registered VAT number is GB365684514. MP Payments UK is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for issuing electronic money and the provision of payment services, with FCA registration number 983835. MP Payments UK Limited is part of the global HSBC Group but is not a bank. Your funds are not deposits and are not protected by the Financial Services Compensation Scheme ("FSCS"). We keep your e-money safe by safeguarding your funds in a separate bank account. MP Payments UK Limited is separate from HSBC Bank UK Plc ("HSBC UK"), and your e-money does not count towards your total FSCS protection with HSBC UK (if applicable).