All Systems Operational
Uptime over the past 90 days. View historical uptime.
Payments Operational
90 days ago
100.0 % uptime
Today
Top Ups Operational
90 days ago
100.0 % uptime
Today
Card Issuance Operational
90 days ago
100.0 % uptime
Today
Mobile Application Operational
90 days ago
99.97 % uptime
Today
Account Opening Operational
90 days ago
99.99 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Complaints, Claims, Disputes Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 17, 2025

No incidents reported today.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025
Scheduled maintenance on January 12th 2025
Completed - The scheduled maintenance has been completed.
Jan 12, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 01:00 UTC
Scheduled - On January 12th, from 01:00 - 03:00 UTC we will be performing planned maintenance on Zing systems. During this time payments being sent or received may be delayed. We apologize for any inconvenience. Please note all other systems will be operational during this time.
Jan 7, 02:09 UTC
Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025
Issues topping up your Zing wallet using Bank transfer.
Resolved - This incident is now resolved.
Jan 9, 14:49 UTC
Investigating - We are aware of an issue when trying to top-up your Zing wallet using bank transfers. Our engineers are working on a resolution and we will update this page once we have more information. We thank you for your patience and apologise for any inconvenience.
Jan 9, 14:19 UTC
Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

Jan 3, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage
Zing is provided by MP Payments UK Limited, a company registered in England and Wales with registered company number 14263447 and its registered office at 8 Canada Square, London, E14 5HQ. MP Payments UK Limited's registered VAT number is GB365684514. MP Payments UK is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for issuing electronic money and the provision of payment services, with FCA registration number 983835. MP Payments UK Limited is part of the global HSBC Group but is not a bank. Your funds are not deposits and are not protected by the Financial Services Compensation Scheme ("FSCS"). We keep your e-money safe by safeguarding your funds in a separate bank account. MP Payments UK Limited is separate from HSBC Bank UK Plc ("HSBC UK"), and your e-money does not count towards your total FSCS protection with HSBC UK (if applicable).