All Systems Operational
Payments Operational
90 days ago
100.0 % uptime
Today
Top Ups Operational
90 days ago
100.0 % uptime
Today
Card Issuance Operational
90 days ago
99.97 % uptime
Today
Mobile Application Operational
90 days ago
100.0 % uptime
Today
Account Opening Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
99.98 % uptime
Today
Complaints, Claims, Disputes Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled maintenance on June 20th Jun 20, 2024 03:00-05:00 UTC
On June 20th from 03:00 - 05:00 UTC we will be performing planned maintenance on Zing systems. There may be some disruption to the app during this time and we apologize for any inconvenience and appreciate your understanding.
Posted on Jun 14, 2024 - 11:18 UTC
Past Incidents
Jun 16, 2024

No incidents reported today.

Jun 15, 2024

No incidents reported.

Jun 14, 2024
Resolved - This incident has been resolved.
Jun 14, 20:48 UTC
Investigating - We're aware of an issue with Monzo Bank that impacts topping up Zing accounts from Monzo Bank using quick bank transfer. Use of alternative payment methods is recommended until the issue is resolved. Thank you for your understanding and we will update this status when the issue is resolved.
Jun 14, 16:11 UTC
Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024
Completed - The scheduled maintenance has been completed.
Jun 9, 01:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 00:00 UTC
Scheduled - On June 9th from 00:00 - 02:00 UTC we will be performing planned maintenance on Zing systems that may result in a temporary delay in processing GBP payments to your wallet. We apologize for any inconvenience and appreciate your understanding.
Jun 7, 13:28 UTC
Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.

Jun 6, 2024
Resolved - This incident has been resolved.
Jun 6, 00:26 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 5, 23:26 UTC
Investigating - We are aware of an issue affecting the delivery of Payments. We appreciate your patience and apologise for any inconvenience while our teams investigate.
Jun 5, 21:51 UTC
Jun 5, 2024
Jun 4, 2024

No incidents reported.

Jun 3, 2024

No incidents reported.

Jun 2, 2024

No incidents reported.