The Zing website is not available

Incident Report for Zing

Resolved

This incident has been resolved. We thank you for your patience and apologise for any inconvenience.
Posted Mar 27, 2025 - 16:21 UTC

Investigating

We are aware of an issue when trying to access the Zing website. Our engineers are working on a resolution and we will update this page once we have more information. We thank you for your patience and apologise for any inconvenience.
Posted Mar 27, 2025 - 13:39 UTC
This incident affected: Website.
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Zing is provided by MP Payments UK Limited, a company registered in England and Wales with registered company number 14263447 and its registered office at 8 Canada Square, London, E14 5HQ. MP Payments UK Limited's registered VAT number is GB365684514. MP Payments UK is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for issuing electronic money and the provision of payment services, with FCA registration number 983835. MP Payments UK Limited is part of the global HSBC Group but is not a bank. Your funds are not deposits and are not protected by the Financial Services Compensation Scheme ("FSCS"). We keep your e-money safe by safeguarding your funds in a separate bank account. MP Payments UK Limited is separate from HSBC Bank UK Plc ("HSBC UK"), and your e-money does not count towards your total FSCS protection with HSBC UK (if applicable).